Shipping Policy

Depending on the product ordered, we ship either on the same day or next day, unless specified otherwise. Custom orders work on a timeframe mutually acceptable by both the company and client, and will be provided through email and Whatsapp upon order confirmation. 

 For products that are available for same day delivery, same day deliveries are provided if the order is placed before 6 pm on day of, placing orders post 6 pm would result in delivery taking place next day.  

For products that are available for next day delivery, next day deliveries are provided only if the order is placed before 2 pm on day of, placing orders post 2 pm would result in delivery taking place day after next. Kindly connect with us on Whatsapp if you have any urgent requirements and we would be more than happy to assist you.  

We use third party delivery apps to deliver our products. Kindly ensure that the correct contact information is provided for a seamless delivery experience. We take utmost precautions while packing our orders so it may reach the client in the best shape; in any delay in delivery due to incorrect information provided or delay in acceptance of order which may result in alteration of the product’s true nature and characteristics is not our responsibility.

Cancellation Policy

All our products are made fresh to order, and orders are only processed post 100% payment confirmation. For a truly distinguished customer experience, our team begins preparations as soon as the order is confirmed. For this reason, we do not entertain cancellations. We also understand that sometimes there might be unforeseen circumstances due to which the client might want to cancel or postpone the order; kindly connect with us on WhatsApp for the same and we will be more than happy to assist you and provide you with the best possible solution.